Privacy Policy
Privacy Policy – Lumonest
Protecting Your Privacy While You Explore Strange & Unique Gadgets
At Lumonest, we respect your privacy just as much as we respect unusual, quirky, and wonderfully weird products.
This policy explains how we collect, use, and protect your information when you browse or shop with us.
By using our website, you agree to the practices described below.
----------------------------------------------------
Information We Collect
----------------------------------------------------
We collect the following types of data:
• Personal details you provide
(Name, email, shipping address, phone number)
• Payment information
(Processed securely through trusted payment providers — we never store credit card details.)
• Order details
(Products purchased, order history, tracking info)
• Technical data
(IP address, device type, browser, cookies, pages visited)
----------------------------------------------------
How We Use Your Information
----------------------------------------------------
We use your data to:
• Process and deliver your orders
• Send order confirmations and tracking updates
• Improve our website and customer experience
• Provide customer support
• Prevent fraud or unauthorized activity
• Send optional promotional emails (only if you subscribe)
We never sell your information to third parties.
----------------------------------------------------
How We Protect Your Data
----------------------------------------------------
Your information is transmitted using **SSL encryption** and stored securely.
All payments are processed through trusted, fully compliant partners (Shopify Payments, PayPal, Stripe, etc.).
----------------------------------------------------
Sharing Your Information
----------------------------------------------------
We only share necessary details with:
• Fulfillment partners (shipping your order)
• Payment processors
• Customer support tools
• Legal authorities (only if required)
These partners receive only the information required to perform their service.
----------------------------------------------------
Cookies & Tracking Technologies
----------------------------------------------------
Our website uses cookies to:
• Remember your preferences
• Improve browsing experience
• Analyze website traffic
• Show relevant offers
You may disable cookies in your browser settings at any time.
----------------------------------------------------
Your Rights (GDPR)
----------------------------------------------------
If you are located in the EU or UK, you have the right to:
• Access your personal data
• Request correction or deletion
• Request a copy of your data
• Withdraw consent for marketing
• File a complaint with your local authority
Simply contact us to exercise these rights.
----------------------------------------------------
Marketing Emails
----------------------------------------------------
You will only receive marketing emails if you choose to subscribe.
You may unsubscribe at any time with one click.
----------------------------------------------------
Data Retention
----------------------------------------------------
We keep your data only as long as necessary to:
• Complete your orders
• Maintain records for legal and tax purposes
• Provide customer support
----------------------------------------------------
Third-Party Services
----------------------------------------------------
Our store is powered by Shopify.
Shopify may collect data required for checkout and store security.
For details, you can view Shopify’s privacy policy.
----------------------------------------------------
Our Contact Details
----------------------------------------------------
For privacy concerns or data requests, contact us at:
📩 support@lumon-est.com
Lumonest Ltd
Unit 5 Skylink House
30 Calder Drive
West Drayton
UB7 8JX
United Kingdom
----------------------------------------------------
Updates to This Policy
----------------------------------------------------
We may update this Privacy Policy as needed.
Changes take effect when published on this page.