Terms of Service
Terms of Service – Lumonest
Shopping for Odd, Curious, and Unique Gadgets… Safely & Clearly
Welcome to Lumonest.
By using our website, placing an order, or interacting with our services, you agree to the following terms.
These terms ensure a smooth, secure, and transparent shopping experience for everyone.
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1. General Information
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This website is operated by:
Lumonest Ltd
Unit 5 Skylink House
30 Calder Drive
West Drayton
UB7 8JX
United Kingdom
Throughout the site, “we”, “us”, and “our” refer to Lumonest.
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2. Using Our Website
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By visiting our site, you agree:
• Not to use our products or website for illegal purposes
• Not to attempt hacking, interfering, or exploiting vulnerabilities
• Not to misuse our services or violate any laws in your region
We reserve the right to refuse service to anyone who violates these terms.
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3. Product Information
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Our products are unusual, fun, and sometimes quirky.
Colors, design details, and small variations may occur due to manufacturing or screen differences.
We always aim to describe items as clearly and accurately as possible.
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4. Order Processing
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All orders are processed within **1–3 business days**.
You will receive:
• An order confirmation email
• A shipping notification with tracking
If an item becomes unavailable after placing an order, we will contact you immediately for a replacement or refund.
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5. Pricing & Payments
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All prices are listed in USD unless stated otherwise.
We reserve the right to update prices at any time.
We accept:
• Major credit/debit cards
• PayPal
• Other secure payment methods shown at checkout
Payments are processed securely by trusted third-party providers.
We never store your card details.
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6. Shipping
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We provide:
• Free shipping to the USA, UK, and Canada
• Flat-rate paid shipping to the rest of the world
Delivery times and details are listed in our “Shipping Policy”.
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7. Returns & Refunds
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You may request a return within **30 days** if the item is unused and in original condition.
Full details can be found in our “Refund & Returns Policy”.
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8. Accuracy of Information
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We do our best to keep product descriptions, pricing, and availability updated.
However, occasional errors may occur.
We reserve the right to correct mistakes or cancel orders containing incorrect information.
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9. Third-Party Tools & Services
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Our store uses Shopify features and third-party tools for:
• Payments
• Shipping
• Analytics
• Customer support
These services may have their own terms and privacy policies.
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10. User Conduct
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You agree not to:
• Upload malware or harmful code
• Harass or abuse customer support
• Use false information when placing orders
• Attempt to exploit discount systems or chargebacks fraudulently
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11. Intellectual Property
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All content on our website — including text, images, graphics, logo, and layout — is the property of Lumonest Ltd.
You may not copy, duplicate, or redistribute content without permission.
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12. Limitation of Liability
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We are not responsible for:
• Delays caused by carriers
• Customs fees or import restrictions
• Misuse or accidental damage of products
• Losses resulting from circumstances beyond our control
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13. Changes to These Terms
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We may update these Terms of Service from time to time.
Updates take effect immediately upon being posted on this page.
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14. Contact Information
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For questions regarding these Terms, contact us at:
📩 support@lumon-est.com
Lumonest Ltd
Unit 5 Skylink House
30 Calder Drive
West Drayton
UB7 8JX
United Kingdom